The Nissui Group's CSR Initiatives

Stakeholder communication

Nissui Group's Stakeholder Communication

In its business activities, a company faces a variety of societal issues that often include the environment or human rights. We believe it is vitally important to tackle those issues while pursuing sustainable growth. We need to face each of these problems head on and continue to engage in dialogues and other forms of communication with our stakeholders to actively remind ourselves not to become complacent.

Nissui Group's Stakeholder communication
For the customer
The Nissui Group provides a wide variety of products globally including marine products from its fisheries and aquaculture operations, frozen foods for household and commercial use, shelf-stable foods, fish sausages and surimi-based products, EPA as pharmaceutical ingredients, Specified Health Use products with EPA and foods labeled as functional foods. Furthermore, as the Group is also engaged in marine research and the logistics business, it deals with a broad spectrum of customers ranging from individuals to corporation and to government agencies. The Nissui Group, in its Quality Assurance Code, has declared that it values dialogues with its customers and that it will make ceaseless efforts to enhance customer satisfaction.
Major responsibilities and challenges Means of communication Frequency

To ensure safe and high-quality products

・To offer tasty and fun food and a healthy lifestyle

・To provide product labeling and appropriate information on products and services

To respond to and support customers

Customer Service Center (Contact Desk) Daily
Website、Social Media As needed
Official Community, “Nissui Minna-no Shiawase Gohan(Nissui Happiness Meals)” Once a month
For the employee
The Nissui Group comprises 64 companies with 11,917 employees working both in Japan and overseas (As of March 31, 2019). To respond appropriately to the changing business environment, the Group values diverse values and individuality and emphasizes the importance of sustained growth through teamwork. To this end, the Group has put in place a system to listen to the voices of its employees and prioritizes communications between labor and management.
Major responsibilities and challenges Means of communication Frequency

To ensure labor safety and health

To foster and utilize human capital

To respect diversity

Briefings on Management Policies Once a year
Harassment Desk As needed
Suggestion Boxes Within the Company As needed
Regular meetings between Nissui and the labor unions/Safety and Health Committee As needed
In-house Bulletins and Intranet Daily
For the business partner
The Nissui Group conducts business transactions around the world including transactions with the suppliers of raw materials and products and with the buyers of products. The Group is building fair and equal relationships as well as relationships of mutual trust with its business partners and together with its business partners is aiming to realize a sustainable society.
Major responsibilities and challenges Means of communication Frequency

・To ensure fair and equal business transactions

CSR Procurement

Sustainable Procurement Seminar Once a year
Self-Check Sheet of Nissui CSR Purchasing Initiatives Once a year
Check Sheet of CSR Purchasing Initiatives for New Suppliers As needed
Simplified Check Sheet Once a year
For the environment
The Nissui Group relies on the bounty of nature for its business and recognizes the sustainability of resources to be an extremely important issue. The Group will make efforts to further reduce the environmental impact and to preserve the marine/natural environment and biodiversity. Furthermore, as a food manufacturer, it will address the problem of food loss and waste, and contribute to its reduction.
Major responsibilities and challenges Means of communication Frequency

Sustainability of Marine Resources

Reducing Environmental Impact

Food Loss and Waste

Social Contribution Activities Through its Businesses

Stakeholder Dialogue As needed
Dialogues with NGOs/NPOs and research organizations As needed
Environmental education activities in collaboration with NGOs/NPOs As needed
Dialogues with the regional community and local governments As needed
For the shareholder
The Nissui Group has 49,499 shareholders. Its shareholder composition is characterized by a high percentage of institutional investors and overseas investors. As far as stock ownership is concerned, 39.3% is owned by Japanese financial institutions while 29.0% is owned by foreign investors (As of March 31, 2019).
The Group is making efforts to utilize the feedback obtained through dialogues such as the various briefings and individual meetings, and to disclose information in order to win the trust of its shareholders and investors, and allow them to properly assess its corporate value.
Major responsibilities and challenges Means of communication Frequency

・To maintain and increase corporate value

・To properly return profits

・To disclose timely and appropriate information

General shareholders meeting / Financial results briefings / Briefings for investors Once a year/Fourth a year/As needed
Individual meetings As needed
IR Information Website Daily
(PR Magazine for Stakeholders and Business Reports)
Twice a year
Corporate Strategic Planning & IR Department, Corporate Strategic Planning Section (Contact Desk) Daily
For society
Social issues cannot be solved by the efforts of the Nissui Group alone, and coordination with various domestic and overseas companies, NGOs/NPOs, the government agencies of each country, etc. is essential. The Nissui Group, accordingly, maintains channels of communication with various related organizations such as its participation in SeaBOS.
The Nissui Group has bases in 17 countries around the world and is focused on operating in such countries while being respectful of the cultures and customs of the respective regions as well as supporting the education of future generations.
Major responsibilities and challenges Means of communication Frequency

Dialogues toward solving social issues

Cooperation with NGOs/NPOs

Social Contribution Activities Through its Businesses

Stakeholder Dialogue As needed
SeaBOS Activities As needed
Volunteer Activities in the Regional Community As needed
Dialogues with the Regional Community and Local Governments As needed
Factory Tour As needed
DFF Inc., 日本水産株式会社 CSR部CSR課, 外部協力者, 日本水産株式会社 広報課